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River Empowerment

FAQ's about our consulting programmes

Below are frequently asked questions about our consulting programmes.

Click on the category below to view all the questions in each category and then click on a question to see the answer.

If you have any questions that haven't been answered here, please contact us and we will respond promptly.

  •  River Empowerment Experience & Expertise
  •  Consulting Sessions
  •  Programme Process & Structure
  •  Additional Resources
  •  Payments, Pricing & Guarantees
  •  Privacy & Confidentiality
  • River Empowerment Experience & Expertise
    To view all questions and answers in this category, click on the category title
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    What kind of businesses can you help?
    What size businesses do you help?
    What areas of expertise do you specialise in?
    Who else have you worked with?
    Who would we be working with?
    Consulting Sessions
    To view all questions and answers in this category, click on the category title
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    How often are the consulting sessions?
    How long are the consulting sessions?
    Where are the consulting sessions held?
    What is done at a consulting session?
    Is there any work required before consulting sessions?
    Is there any work required after our consulting sessions?
    What if I can't make a consulting session?
    Can I reschedule a consulting session?
    Can we have consulting sessions if my business is outside Auckland New Zealand?
    What if I want to involve my staff in the programme?
    Programme Process & Structure
    To view all questions and answers in this category, click on the category title
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    What happens if we already have our strategy and/or structure sorted?
    What if I don't want all the resources included in the programme?
    What happens if I need to put the programme on hold?
    Can I add extra consulting sessions?
    Can I extend my programme?
    Additional Resources
    To view all questions and answers in this category, click on the category title
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    How do I access my additional resources?

    All your additional resources are in your secure 'My Resources' login section of our website.

    You need to login to the website where you will then see your specific additional resources under your 'My Resources' menu.

    You can download and save your resources for immediate use.

    When do I get my additional resources?

    Some additional resources such as the 'Plan of Attack', detailed planner and smart objectives are available immediately.

    Your other resources will be loaded progressively throughout the progamme before you start working on that area/issue.  This is to avoid overloading you with the whole resources which are not immediately relevant.

    What additional resources do I get?

    This depends on the programme you have enrolled in.

    The sales page of your programme clearly outlines what additional resources are included.

    If you have any additional questions please contact us.

    What do I do if I have questions about my additional resources?

    Contact us.

    The additional resources are designed to accelerate your progress so we are happy to answer any questions you have about them. 

    We will also work through the resources in the context of your business during our consulting sessions.  Some resources are designed to give you a 'heads up' before we consider certain issues, others are designed for your use after a consulting session.

    In each case we will explain to you how the resource is designed to help you and in which way we recommend it be used.

    Who can I share my additional resources with?

    Your additional resources are solely for your use, within your business.

    You may share the resources with your staff for use within your business.

    We ask you to respect and protect our intellectual property, it is through this protection that we are able to continue developing resources that add value.

    Please see our terms and conditions for further information about your responsibilities regarding resource use.

    Payments, Pricing & Guarantees
    To view all questions and answers in this category, click on the category title
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    How can I pay?
    When are payments due?
    Are there any additional travel charges?
    Do you have any guarantees?
    Can I cancel at anytime during the programme?
    Privacy & Confidentiality
    To view all questions and answers in this category, click on the category title
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    How private is my information?
    How secure is my information?

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