Strategic Management for Middle Managers A comprehensive training programme to meet the unique needs of middle managers

Training programme for  Managers responsible for a Business Unit, Department or Area New or developing middle managers seeking insights in Strategic Management Experienced managers seeking to update their skills and knowledge Not-for-profit enterprise managers, seeking to introduce value adding techniques

Note:  This course includes an optional Massey University accreditation.  If you like, you can choose to have your successful completion of this course be recognised as the following Massey University Paper: Massey Paper: 152 : 308 15 Credits

Purpose

To provide middle managers with the appropriate tools and skills to achieve improved results in their own organisation through effective unit management and strategy implementation.

Learning outcomes

Middle managers will learn a practical framework for effectively managing their business unit in a way that balances their day-to-day responsibilities with achieving their organisation's strategic objectives.

Upon completion of the course, participants will be able to:

• Demonstrate the ability to manage a business unit in line with the strategic objectives of their organisation on an ongoing basis
• Evaluate and implement changes that will improve the performance of their unit through appropriate application of relevant middle management tools and techniques
• Manage their team more effectively
• Understand the financial implications of their decisions
• Contribute more to the success of their organisation

Upon completion of this course, participants will have:

• Clarified their unit's strategic role and responsibilities within their organisation
• Completed an audit of their unit's current performance
• Identified areas of improvement within their unit, and
• Implemented measurable improvements to the day-to-day operating of their unit

Content

Part 1: Business Unit Audit

• Understanding your organisation - mission, vision, values, strategies and goals
• Aligning the parts - business unit definition, responsibilities and boundaries
• Middle management - role and unique challenges
• Management Learning - how to learn and improve as a manager
• Unit stakeholder analysis - identification, contributions and requirements
• Unit environmental influences - internal and external
• Alignment and synergy - the 7 elements you must manage
• Financial considerations - understanding profitability, cash flow and return on investment
• KPI's - identifying, establishing and using
• Audit tools - being thorough and objective

Practical Work:  Workplace Audit of Business Unit to identify objectives, resources, performance to date and opportunities for improvement.

Part 2: Improving Business as Usual

• Self management – improved time management and personal effectiveness
• Management – delegating and coordinating
• Planning tools and techniques
• Alignment – linking strategy to your day to day
• Employee engagement – key drivers and realistic expectations
• Employee performance – goal setting, delegation, performance review, coaching and performance management
• Developing high performing teams – diversity, conflict and performance
• Peer management - working effectively with others
• Effective systems – getting the work done consistently, efficiently and easily

Practical Work: Draft workplace improvements to financial performance, planning and people management based on issues identified in the audit and approved by company mentor. 

Part 3: Ongoing Business Development

Review of Assignment Two in context of tools presented in Part Two

• Marketing – fundamentals for every manager
• Customers – improving satisfaction and identifying new opportunities
• Communication skills – verbal, written, negotiation and conflict resolution
• Thinking skills and decision making tools
• Process improvement
• Plan implementation – a dynamic model
• Change management – a practical model of alignment, relevance and results
• Strategic unit KPI’s - staying on track and monitoring progress
• Forecasting and resilience – what you need to watch
• Organisational learning – learning from experience

Practical Work: Draft workplace improvements to ongoing business development, communication, business processes and decision-making based on issues identified in the audit and approved by company mentor.

Mentor Assessment: Mentor’s review of achievements of course, participant and participant’s workplace improvements.

Important Note: Learners on this course will require the support of a mentor who is capable of assessing the practical validity of audits and business plans created by learners as a result of their practical work.

Click here to find out about running this course in-house with your team.

Click here to find the current dates of our public courses.

Additional Services

Consulting

Consulting Programmes
Consulting Services

  

Training

1 Day Workshops
Speaking & Presenting

 

Tools

Complimentary Management Tips

  

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