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About Us

KPI's (Key Performance Indicators)

Identifying and using the measures that drive your business performance

1 day training workshop for Suitable for Start Up Businesses Suitable for Adolescent Businesses Suitable for Mature Businesses

Managers and supervisors who want specific, relevant, accurate information that will help them make the right decisions to improve their business performance.

What you will learn

This workshop will equip you with the skills to set up and utilise performance measures essential to your business’s ongoing success. You will learn how to identify the performance measures critical to your success, how to present them and how to involve your team in using them to improve performance.

Workshop content

This workshop covers the following areas:
  • The essential measures every business needs to have 
  • How to identify the key performance measures unique to your business
  • Simple ways to present performance measures for easy and accurate use
  • How to facilitate staff understanding and ownership of performance measures
  • Two simple additions to your performance measures that will positively influence employee behaviour
  • The benefits of performance measures
  • The risks and pitfalls – how to avoid them
  • What can be measured and how
  • Different ways to use performance measures

Productivity improvements

On completing this course you will:

  • Understand the benefits and risks of using performance measures
  • Be able to develop and use a range of appropriate performance measures for your own business
  • Be able to clearly communicate the performance measures and their meaning for effective use within your the business
  • Know how to make performance measures a useful and valued tool for your staff


Click here to find out about running this course in-house with your team.

Click here to find the current dates of our public courses.


 



Additional Learning

A training programme specifically designed to improve senior management effectiveness in implementing strategy through their middle managers Strategy Development Training - Establishing a clear direction for your business Managing for Results Training  - A  practical framework for ongoing success
     
 Employee Performance Management Training - An aligned approach from recruitment to succession Systems Training - How to design and implement systems that deliver ongoing, consistent results Profit Training - A Manager's Perspective to creating and maximising profit
     
  A unique training programme to meet the unique needs of middle managers  


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What Clients say about our training...

"Very good for progressing 'hard to do' actions.  It's all working better than expected already."

Carl Morton, Norske Skog, Kawarau NZ

"Lots of useful information and tools that can be applied in the workplace.  It was well structured with lots of variety and topics covered.  The River Empowerment team provided excellent presenters who kept it fun."

Fiona Knowles, Genesis Energy, Hamilton NZ

"Thoroughly enjoyable.  I have a lot of ideas that I'm going to try in our workplace - thank you."

Quinton Darby, General Manager, Auckland NZ

"I enjoyed it immensely, I have learnt so much.  Lisa's facilitation of the course was excellent."

Tania Gardiner, Norske Skog, Kawarau NZ

"Was not sure what to expect, very informative and will help with my everyday issues that arise and looking at the bigger picture.  Have found that the tools will be extremely useful in my current role and any future roles."

Craig Inger, Train Services Manager Auckland NZ

"Had a far greater content and value than I expected."

Peter Ferguson, Finishing Manager, NZ

"Great use of my time and well facilitated.  Thanks very much.  Learned heaps and still learning."

Natasha Polai, HR Manager, NZ

"Far more than I expected!  My level of understanding of how my business unit 'fits in' and what the opportunities and constraints are."

Charmaine Barnard HR Manger, Auckland NZ

"I really enjoyed the fun way the course was presented."

Jaqui Toung, HR Manager Auckland NZ

"Exceeded original expectations, resulting in applications to workplace rather than just theory."

Christina Gibbons, Accountant, NZ

"The literature was absolutely great and a huge resource."

Cayne Pratt, Operations Manager, Napier NZ

"Lisa is an awesome presenter and facilitator."

Megan Stewart, ICC, New Plymouth NZ

 


Got a question?

We love questions:-)

Click here to send us your question and we will get back to you promptly.